Call 0330 174 1761 for sales 7 days a week
If we ask you to return a product please print out a returns form, you will find the link at the end of the page and post the heater back to our technical team who will diagnose the heater for faults.
If it is found to be a warranty fault we will repair or replace the heater asap. (Normally with in 7 days)
If it is found not to be a warranty issue we will contact you with the details and a quote.
The returns address is and we suggest you send it recorded delivery or dpd.
Please print out and return with as much info as possible. We may need to contact you so please include all requested info.
Planar International Ltd
Call 0330 1741761 for sales
Copyright © 2016-2022 Planar International LTD- All Rights Reserved.
VAT GB - 348 4711 83
AUTOTERM is the trademark of the Autoterm, LLC
Book your heater in with our expert team and extend your season to all year and keep your family warm and cosy.
The heater comes with a 3 year warranty and the Comfort Controller with a build in thermostat and 7 day timer.