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FREE shipping on orders over £550 - SALE NOW ON 10% OFF DISCOUNT CODE = summerdeal10%

Call now 0330 1741761 Local rate

Call now 0330 1741761 Local rate

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    • HOME
    • STORE
    • Book installation
    • Brand ambassadors
    • Dealer locator
    • Manuals
      • Autoterm Air manuals
      • Autoterm Flow manuals
      • Autoterm Controllers
      • Autoterm Diagnostic Tool
      • Accessory manuals
    • Youtube
    • INFO
      • Meet the team
      • Interest free credit
      • Q & A
      • Support
      • Contact us
      • Warranty
      • Return product form
      • Diesel heater safety
    • Reviews
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www.autoterm.store

Now comes with a 3-year product warranty

Now comes with a 3-year product warrantyNow comes with a 3-year product warranty

Returns procedure

Please give as much info as possible

If we ask you to return a product please print out a returns form, you will find the link at the end of the page and post the heater back to our technical team who will diagnose the heater for faults. 


If it is found to be a warranty fault we will repair or replace the heater asap. (Normally with in 7 days) 


If it is found not to be a warranty issue we will contact you with the details and a quote. 


The returns address is and we suggest you send it recorded delivery or dpd. 


Warranty department,

Unit 11b 

Home farm 

Wrexham road, 

Wrexham, 

LL13 OHG 

Please print out and return with as much info as possible. We may need to contact you so please include all requested info. 

warranty return form (pdf)Download

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SALE NOW ON - 10% OFF

SALE NOW ON - 10% OFF - DISCOUNT CODE = summerdeal10%


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