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At last an alternative to EBERSPACHER and Webasto Certified ISO 9001:201

At last an alternative to EBERSPACHER and Webasto Certified ISO 9001:201

At last an alternative to EBERSPACHER and Webasto Certified ISO 9001:201At last an alternative to EBERSPACHER and Webasto Certified ISO 9001:201

Returns procedure

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Please give as much info as possible

Simply print out a returns form, you will find the link at the end of the page and post the heater back to our technical team who will diagnose the heater for faults. 


If it is found to be a warranty fault we will repair or replace the heater asap. (Normally with in 7 days) 


If it is found not to be a warranty issue we will contact you with the details and a quote. 


The returns address is;


Warranty department,

Unit 11b 

Home farm 

Wrexham road, 

Wrexham, 

LL13 OHG 

Download returns form

Please print out and return with as much info as possible. We may need to contact you so please include all requested info. 

Autoterm Form (pdf)

Download